Motor Vehicle Claims Administrator

Auckland - Central Auckland

We have two of the most recognised, leading worldwide brands in the car rental industry, Avis and Budget. We are a Customer Led / Service Driven company, internationally renowned for service excellence and quality.

An opportunity has arisen to join our high performing Claims Management Team.   As a claims administrator you core responsibilities will include:

  • Motor vehicle claims lodgements
  • Analysing claims data and ensuring claims are processed quickly and effectively
  • Assisting customers and third parties with queries related to insurance or motor vehicle claims
  • Providing guidance to field and operations staff involved in the claims process
  • Liaising with external providers, including Sureplan and Debt Collection companies
  • Collation of Recoveries Documentation for lodgement
  • Liaising with Self Insured Companies to enable recovery of monies owed  

Skills and Qualities:

  • Strong focus on giving excellent customer service
  • Motor claim or motor debt recoveries experience (NZ or Australian Insurance industries) is required.
  • A strong work ethic
  • Exceptional communication skills are a must.
  • Ability to excel under pressure
  • Excellent organisational and planning skills

We have a fantastic culture!  We offer a supportive team environment and as a global organisation we have huge opportunities for development.  Monday to Friday standard hours.  Modern offices close to all transport links. 

If you would like to apply please apply online.